Privacy Policy

Last Updated: January 2025

Oakland Detox Specialists operates as a third-party matching service that connects individuals with addiction treatment facilities. This Privacy Policy describes how personal information is collected, used, and protected when using this website and services.

1. Information Collected

Information is collected that is provided directly, including:

  • Name and contact information (phone number, email address)
  • Location information (city, state, zip code)
  • Treatment preferences and needs
  • Any other information chosen to be provided during consultation

Certain information is automatically collected when visiting the website:

  • IP address and browser information
  • Pages visited and time spent on site
  • Referring website information
  • Device and operating system information

2. How Information Is Used

Information collected is used to:

  • Match individuals with appropriate treatment facilities
  • Contact regarding treatment options
  • Respond to inquiries and requests
  • Send information about treatment resources
  • Improve matching services
  • Comply with legal obligations

3. Information Sharing

Information may be shared with:

  • Treatment facilities that match needs and preferences
  • Network of treatment centers for matching purposes
  • Service providers who assist in operations
  • Legal authorities when required by law
  • Emergency contacts if in crisis

Personal information is NOT sold to third parties for marketing purposes.

4. Third-Party Treatment Facilities

When connections are made with treatment facilities, those facilities have their own privacy policies. Review of their privacy practices is encouraged before engaging with them. Oakland Detox Specialists is not responsible for the privacy practices of independent treatment centers.

5. Data Security

Reasonable security measures are implemented to protect personal information. However, no method of transmission over the internet is 100% secure. Absolute security of information cannot be guaranteed.

Security Measures Include:

  • Encrypted data transmission
  • Secure data storage systems
  • Limited access to personal information
  • Regular security assessments

6. Cookies and Tracking Technologies

This website uses cookies and similar tracking technologies to enhance user experience and improve services. Cookies are small files stored on devices that help:

  • Remember preferences and settings
  • Understand how the site is used
  • Improve website functionality

Browser settings can be adjusted to refuse cookies, though this may limit certain website features.

7. Your Privacy Rights

Individuals have the right to:

  • Access personal information held about them
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact using the information provided on the Contact page.

8. Children's Privacy

This website and services are not directed to individuals under 18 years of age. Personal information is not knowingly collected from children. If it becomes known that a child has provided personal information, that information will be promptly deleted.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising CCPA rights

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Continued use of the website and services after changes constitutes acceptance of the updated Privacy Policy.

11. Third-Party Links

This website may contain links to third-party websites. Oakland Detox Specialists is not responsible for the privacy practices or content of these external sites. Review of privacy policies of any third-party sites visited is encouraged.

12. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, it is securely deleted or anonymized.

13. International Users

This service is based in the United States. If accessing from outside the U.S., please be aware that information may be transferred to, stored, and processed in the United States where data protection laws may differ from those in other countries.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or personal information handling, contact:

Oakland Detox Specialists
Oakland, California
Phone: (209) 389-2544
Email: [email protected]

15. Consent

By using this website and services, consent is given to the collection and use of information as described in this Privacy Policy.